Dealer Tools

OCTNE has a dedicated dealer surface separate from individual sellers. A claimed dealership lives at /dealer/[dealerSlug] and gives you a multi-tab admin for inventory, leads, reviews, branding, billing, team, and a danger zone for destructive actions.

Claiming your dealership

If your dealership exists in OCTNE's directory, claim it from the dealership page. Verification typically requires confirming an email at the dealership's domain or a phone callback. Until verification completes, the dashboard is read-only.

Dashboard

The dashboard surfaces sales metrics, recent leads, and overdue inquiries. A lead is flagged as overdue if you haven't responded within four hours of first contact.

Listings

Manage every active and sold inventory item from Listings. Bulk import via CSV is on the roadmap; for now listings are added individually. Mark a listing as sold when the deal closes — sold listings still contribute to your dealership's reputation and history.

Leads

Every customer inquiry shows up in Leads as a thread. Reply directly from the dashboard. Lead history is preserved indefinitely.

Reviews

Customers can rate your dealership 1–5 stars and leave a written review. From the Reviews tab you can request a review by email, view all incoming reviews, filter by rating, and respond publicly to negative reviews.

Branding

Customize colors, logo, banner, business hours, and locations under Branding. Multi-location dealerships can list each rooftop separately.

Billing

Dealer subscription tiers (when active) are managed under Billing. See Payments & Stripe for how the underlying billing works.

Danger zone

The Danger tab holds destructive actions — deleting the dealership, resetting metrics, or transferring ownership. Each requires explicit confirmation; some require admin approval.